Data deletion

1. Disconnect a network from the dashboard

Go to app.usecrier.com, open Connections and click Disconnect on the account. We stop accessing it and delete its access tokens immediately.

What is already published stays on the network: you can remove it from the network itself or from Crier before disconnecting.

2. Revoke access from the platform

You can also remove Crier's permission directly on each network:

• Facebook: Settings & privacy › Settings › Business integrations or Apps and websites.
• Instagram: Settings › Apps and websites.
• YouTube / Google: myaccount.google.com/permissions.
• TikTok: Settings and privacy › Security › Manage app permissions.
• LinkedIn: Settings › Data privacy › Permitted services.

From then on we cannot access the account. To also erase what we have stored, follow step 3.

3. Delete your account and all your data

Write to soporte@twofacesco.com from your account’s email address with the subject "Delete my data". If you write from another address we will ask you to confirm the account is yours.

Within 30 days at most we delete:

• Your account and email address.
• Your connected social accounts and their access tokens.
• Your posts, schedules and uploaded files.
• Your API keys and webhooks.

We will confirm by email once it is done. Backups are overwritten within 35 days at most, and we only keep what the law requires (such as invoices) for the legal period.

Questions?

Write to us at soporte@twofacesco.com. There is more information in the Privacy policy.